Jack first served as a math instructor at Ekukhanyeni High School. During his third year, thanks to funding from the Canadian government, he and his site mate designed and built a 40,000 liter water reservoir system for the school and the community with support from local residents. Following Peace Corps Swaziland, Jack put his French into action serving as a Professeur du Maths at Lycée Kara with Peace Corps Togo in West Africa. After his service, Jack earned an MA in Linguistics from the University of British Columbia - Vancouver, and then spent a year teaching at the East China University of Science & Technology in Shanghai. He subsequently pursued a graduate degree in Computer Science from the University of Massachusetts - Amherst. Jack is currently a Director and Lead Research Scientist with Thomson Reuters Center for Artificial Intelligence and Cognitive Computing which is co-located in Toronto and Minneapolis. In 2012, while on a sabbatical with Thomson Reuters Catalyst Lab in Zurich, Switzerland, Jack received Thomson Reuters’ Community Champion Award by cycling 800 kms in 6 days across 6 European countries and the Alps in order to raise funds for Young Heroes of Swaziland. As a result, Young Heroes received $25,000 in support of their programs to assist AIDs orphans in the Kingdom.